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Security Tips



Keeping customers’ information secure is one of the Housing Bank for Trade and Finance priorities; therefore we are always seeking the latest technological advances to ensure a secure environment for our customers’ information.

Password Security:

Password: is the authorization key to your account information

The best ways to protect your password:

  1. Use a password with at least six characters

  2. Use a password which contains letters, numbers, and special characters, like (*,&,#,@...etc)

  3. Don’t tell anybody about your password.

  4. Don’t write your password; try to memorize it instead.

  5. Change your password regularly.

  6. Don’t use an easy guessing password, like your father name, your name, your phone number, your birthday,…etc

  7. Don’t use any frequent letters or numbers like (1234,aaaa)

  8. You have to use a complex password so that it will not easily hacked.

  9. Many websites provide password- safe services in case you forget it, so be careful of these services  and don’t accept them.

  10. When you change your password, don’t choose an old one.



Identity theft:

Is a form of fraud whereby hackers steal your identity, your data and your personal information so as  to impersonate you. from the offender and exploitation of information and data for financial gain illegal(does not mean anything, needs rephrasing), there are many examples of personal data vulnerable to theft:



  1. Account number

  2. Username, password, birthday.

  3. Credit card number.


The best ways to avoid identity theft:

  1. Don’t trust any message or any one asking about your personal information by phone or by email.

  2. Shred  unimportant statements of account and data through safe ways.

  3. Keep monitoring your accounts and ask about your transactions periodically.

  4. Always check your invoices to make sure that you do not have any items you didn’t buy.

  5. Don’t carry any sensitive data or passwords in your wallet

  6. Subscribe via SMS services to monitor your account transactions.

  7. Avoid logging to your account in public areas like internet cafes.

  8. When buying over internet, use an internet paying card for buying, and don’t use the credit card.

  9. Don’t keep your password in your phone or laptop.

  10. Don’t enter your personal information or password to any website if it doesn’t begin with HTTPS:\\


Remember: the bank will never ask you to retrieve your account, or about your personal information or credit card number and also  will not ask you about your user name and password.

Internet phishing:

Phishing is another way of  hacking to acquire sensitive information such as card number and password, and use it in an illegal ways.

Where hackers (phishers) send thousands of faked emails which may seem to be from trustworthy sources, like your bank and ask you about your personal information or link you to a faked website which is built and used for illegal transactions.


Some Advices to protect you from phishing :

  1. Be careful from people who ask you about your personal information.

  2. Don’t tell anyone about your password or personal information by phone, email or any other electronic way.

  3. Be careful from those emails which inform you of winning because they are not from your bank, they are from hackers, phishers,  never respond back to those emails.


Some Advices to protect you from hacking through  ATM machines and cards :

  1. Keep a distance from people around you near the ATM machine .

  2. Watch carefully the ATM that you intend to use, if you notice strange things like wires, devices …etc do not use that ATM.

  3. If you try to insert your ATM card and it doesn’t enter smoothly, do not try to enforce it.