FAQ

​​​​​​​​​​​​​​​​ The Housing Bank For Trade & Finance responds to whatever queries you have in regards to any of our services. Your questions and answers will be found in this Frequently Asked Questions (FAQs) section. We have classified questions with their ideal answers in different categories based on subject relevance to facilitate the search process.

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  • What are the ceilings of transfer between accounts? What are the ceilings of transfer between accounts?
    - Daily transfer ceiling between the customer’s accounts is JOD 10,000
    - Daily transfer ceiling to other customer’s account with the bank is JOD 10,000
  • Who is concerned to open a salary account? Who is concerned to open a salary account?
    This account is for employees who receive monthly salary, whereas any employee, through this account, can get several and various advantages on other accounts.
  • Who is concerned to open a term deposit account? Who is concerned to open a term deposit account?
    All clients of individuals, corporates, business owners are eligible to open a deposit account where they can invest their funds at a lucrative interests and proceeds and for different link periods up to one year with the possibility to open account in all currencies
  • Can I transfer sum of money to my family via Housing Bank for Trade and Finance while being abroad? What are the terms and conditions? Can I transfer sum of money to my family via Housing Bank for Trade and Finance while being abroad? What are the terms and conditions?
    Yes, you can transfer any sums of money through the corresponding banks of Housing Bank for Trade and Finance spread out in several countries of the world to your account maintained with any of our branches in Palestine.
  • When are the salaries paid in Bank? When are the salaries paid in Bank?
    The salaries received by the Bank will be posted to customers during the same day the Bank receives salaries from governmental and public authorities, companies and private institutions in order to ensure top level of quality and speed.
  • What are the purposes of housing loans? What are the purposes of housing loans?
    • Financing to buy flats and finished houses for personal housing
    • Construct / continue building of personal housing
    • Purchase piece of land and construct a building thereupon
  • Can I access express transfer service within limited minutes? Can I access express transfer service within limited minutes?
    Yes, you can utilize express transfers which enable you to send and receive funds from and to most countries of the world via express transfer system (Western Union) and from any of the bank branches in Palestine
  • What is the point of opening a term deposit account with Housing Bank for Trade & Finance? What is the point of opening a term deposit account with Housing Bank for Trade & Finance?
    - Grow up your balance through lucrative and rewarding proceeds
    - Select and determine your fit linking period which could reach up to one year
    - Possibility to open term deposit account in all currencies
    - Get a Credit Card (Visa)
    - Possibility to borrow loans secured by the deposit account and with preferable interest rates.
  • How can I receive banking services after business hours or during official holidays? How can I receive banking services after business hours or during official holidays?
    You can have services of withdraw, deposit, inquiry and other via ATM devices which are available 7/24. You can also have SMS services represented by 24 diverse services that keep you in contact with the Bank. In addition, you can access banking services via internet through “ISKAN Online” service or by calling free number 1800300700 or on social media
  • What are the documents necessary to get housing loan? What are the documents necessary to get housing loan?
    • Proof of Income
    • Initial Sale Contract in case of purchase
    • Property Registration Deed
    • Land Plan
    • Organizational site plan
    • Property License, Property Appraisal
    • Proof of Identity

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